Last Updated: [2026.08]

1. Products and Custom Orders

● Product Specifications: We strive to display our products accurately. However, slight variations in color, finish, or dimensions may occur due to the nature of manufacturing and custom fabrication.

● Custom Door Solutions: For bespoke orders, production will only commence upon your written approval of technical drawings, dimensions, and material specifications. Once custom manufacturing begins, orders are non-refundable and non-cancellable.

● Pricing: All prices are subject to change without notice. Quotes provided are valid for a specified period (typically 30 days) unless otherwise stated in writing.

2. Orders, Payment, and Delivery

● Order Acceptance: Receipt of an order confirmation does not constitute acceptance. We reserve the right to refuse or cancel any order at our discretion.

● Payment Terms: Full payment or a specified deposit is required prior to manufacturing or shipping, unless alternative credit terms have been pre-approved in writing.

● Delivery & Logistics: Delivery dates are estimates and are not guaranteed. ZW Doors is not liable for delays caused by freight carriers, weather, customs clearance, or site inaccessibility. Please refer to our Delivery Service guidelines for inspection and unloading requirements.

3. Installation and Site Preparation

● Professional Installation: To ensure safety, functionality, and warranty validity, we strongly recommend using ZW Doors’ certified installation team or an approved contractor.

● Site Readiness: The customer is responsible for ensuring the installation site is prepared, accessible, and compliant with local building codes prior to our team's arrival. Additional fees may apply if the site is not ready or requires remediation upon arrival.

● Modifications: Any structural modifications required to accommodate our doors (e.g., framing adjustments, electrical work for smart locks) are the responsibility of the customer unless explicitly included in your installation quote.

4. Warranties and Disclaimers

● Limited Warranty: ZW Doors provides limited warranties on our products against manufacturing defects, as detailed in our Warranty & Maintenance guidelines. Warranty coverage is contingent upon professional installation and proper maintenance.

● Fire Doors: Fire-rated doors are warranted to meet specified safety standards when installed and maintained strictly according to our guidelines and local fire codes.

● No Other Warranties: EXCEPT AS EXPRESSLY STATED, ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS." WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

5. Limitation of Liability

To the maximum extent permitted by law, ZW Doors shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services. Our total liability for any claim shall not exceed the purchase price paid for the specific product giving rise to the claim.

6. Intellectual Property

All content on the ZW Doors website, including text, images, logos, and designs, is the intellectual property of ZW Doors. You may not reproduce, distribute, or use our materials without prior written consent.

7. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Insert State/Country]. Any disputes arising from these Terms or our services shall be resolved through good-faith negotiations. If unresolved, disputes shall be submitted to binding arbitration in [Insert City/State], except where prohibited by law.

8. Modifications to Terms

ZW Doors reserves the right to update these Terms at any time. Continued use of our website or services following changes constitutes acceptance of the revised Terms.

9. Contact Information

For questions regarding these Terms of Service, please contact us:

Email:nnsetlla@gmail.com

Company: ZW Doors

ZW Doors – Engineered for Security, Built on Trust.